So much more than an eye test
Your eyesight is precious so you want an optometrist practice that takes the time to understand your health, your life and your style.
You get so much more than an eye test when you come to Eyecare Plus Karalee. You get a thorough examination of many different aspects of your eyes’ health and an accurate assessment of your vision.
As your local, independent optometrist, we provide a level of personal service that you won’t find anywhere else. Our independence means we’re free to follow our clinical judgement instead of being constrained to the limited choices approved by a corporate head office (you’d be surprised how many places work like that).
We provide a broad range of eyecare services including:
Comprehensive eye tests that include:
Screening for conditions like diabetic eye disease (using digital retinal photography), cataracts, macular degeneration and glaucoma
Checking your eyesight
Prescribing glasses or contact lenses if necessary
Advising you on how to care for your eyes.
Contact lens consultations
Follow-up care or referral to specialist eye doctors for any concerns identified with your eye health.
Stylish eyewear for a new look
Picking out your new specs can be a lot of fun. New frames are a great way to express yourself, try out a new look, or refresh your image.
We stock a wide selection of contemporary frames and, if you need something a little different, we’ll source it for you.
For your peace of mind, we:
Replace broken glasses free of charge within the first year – because we know life happens
Provide a 2-year guarantee
Provide free lifetime servicing.
Choose award-winning service at Eyecare Plus Karalee
You rely on your eyesight for so much in life.
Good vision enables independence and brings joy. Seeing well means you can drive, see your loved ones’ faces, and gaze at a beautiful sunset.
Given its importance, you need to entrust your eye health to capable, qualified professionals who give you their independent advice. That’s why you need Eyecare Plus Karalee.
Eyecare Plus Karalee is proud to be the winner of the Canstar 5-star award for customer service for 3 years in a row.
That’s right – 5 stars for 3 years in a row. We didn’t just wow the judges in one unusual effort. We consistently provide exceptional service that results in high customer satisfaction.
Our 5-star promise
A thorough, accurate eye test is only part of our service. It’s what happens after your eye test that really makes us stand out. Here’s our 5-star promise to you.
2-year guarantee on frame and lens quality
If your glasses or lenses have a manufacturing defect within the first 2 years, we'll repair or replace them free of charge.
Best fit guarantee
Our experienced staff will make sure your glasses fit right or we will replace them with something that does.
Extra peace of mind
In the first 12 months of your glasses purchase, we will cover a one-off replacement due to accidental damage or give you 50% off if you lose the glasses.
90-day prescription changeover
If your prescription changes in the first 90 days following your eye test and glasses purchase, we will change the prescription for free.
Free lifetime servicing
We will do minor repairs (such as nose pad and screw replacement) as well as clean and service your glasses for free for the life of the frame.